A Few Lessons I Learned After Having Failed
by Tyler Reed
I’ve missed more than 9000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed.
- Michael Jordan
It was mid 2008 and Younique was doing reasonably well. However, I had an itch that I needed to scratch. I wanted to build a mobile advertising platform – think DoubleClick meets AdMob. At the time the mobile advertising market wasn’t as competitive as it is today. Towards the end of 2008, I decided to forgo the R3m+ revenue Younique was likely to generate for 2009, shut it all down and found what would today be known as Aduity.
Unfortunately things haven’t turned out as planned. I’m not going to go through exactly what went wrong, it’s still a little too early. However, as the founder, I have to take responsibility for the failure irrespective of what went wrong. I am publishing this because I want to force myself to become more comfortable with failure and to also encourage other tech entrepreneurs to share their failure(s).
1. Great Technology isn’t the Silver Bullet
We built some great technology. I think the most impressive piece of technology we developed was a version of iAd for Nokia devices, which was no easy task. Unfortunately you need more than technology. Just because you build it, doesn’t mean they will come. It is important to pay attention to market timing, sales and marketing that equals, if not trumps, your product development efforts.
2. Release Early, Release Often
It’s something that has been said over and over again, but when you’re in the driving seat it’s easier said than done. I am a perfectionist and want things to be perfect. We had our first trial run after 3 months of development but it took us almost a year to put out our first major release (and quietly too). After a few months it was clear that our mediation layer feature was most used, so we ended up ditching everything else and turning the mediation layer into the product. If we released earlier, we would have known that sooner and saved ourselves precious time and wasted code.
3. Raising Capital is Time & Energy Consuming
I wasn’t 100% familiar with the process of raising capital until I actually did. It takes time to find the right investors, never mind those who will actually back you. It takes time to negotiate the term sheet. Once you’ve got a signed term sheet, there’s still due diligence, then drafting of agreements and once those are signed, you finally get the money. In an ideal world it should take less than 3 months (once you’ve got a yes), but it can take up to 6 months and in some cases longer. It is time and energy consuming and will affect you and your team as it remains top of mind.
4. It’s a Priceless Learning Experience
I can only become a better entrepreneur by learning from both success and failure. Arguably you learn more from failure. I would have preferred to fail faster, but then I would have missed out on some of the other learning opportunities. I have definitely learned to manage a team of developers and designers much better. I am now more intimately familiar with the process of raising capital. I have also picked up a few more skills along the way and more importantly have learned and grown more than I had expected to.
Conclusion
One might think that I have wasted almost 3 years and the large sum of capital I personally committed. One might think I was foolish to even attempt it in the first place. I like to look at this way. I have no regrets. I was able to pursue an idea that allowed me to meet incredible people along the way that have contributed to my growth as an individual. I have failed at a young age, and might do so again, but everything I go through now makes me a better entrepreneur – like wine I get better with time!
I did the same between 2005 and 2007… major concept flop… best experience of my life to-date
Hat off to you for leading the failure march, it’s one that everyone needs to accept to be one of the vital components of success (especially in tech)
What a great post. Can relate to almost everything you mentioned and failure definitely teaches with more lasting effect.
Great lessons learned.
Always good to take responsibility for your actions.
Start again!
Hey Tyler,
Good to see you blogging about this topic, it’s an important one.
However I was really hoping for more out of it. I don’t think you’ve really dealt with anything. You’ve mentioned all the standard, cookie-cutter responses that people have come to expect.
But I was really hoping you’d tell us what lessons you’d learned, personally, as a South African startup founder, in the tech/mobile space with more details.
If you’re going to try and be transparent, be exactly that. Don’t feign transparency.
Hopefully this is just the first post and there’s more in this series. I think people can learn a lot from you in both success and failure.
Tyler – thank you for linking over to my blog post on raising capital. Every entrepreneur fails. At the time it often feels epic, and it is extremely painful. But entrepreneurs are incredibly resilient, and it sounds like you’re well on your way to genuinely understanding the failure and how to change things the next time.
Best of luck.
Tyler..
I want to thank you just for being brave enough to post on this topic. I know it took chutzpah.
The education paradigm we’ve been living with for decades discourages failure and I believe it is because the education system has never been pro-entrepreneurship. It exists mainly to feed human capital (if you can call it capital) into the industrial system.
What we need are more guys like you to write blog posts, books, papers etc about this very thing. And yes I agree with Nic that not enough detail is diclosed for us to actually “get” anything out of the post, but I’m extremely appreciative that someone like you touched on the subject matter.
Respect.
Tyler, you set a good example by announcing your failure rather than simply letting it happen quietly. The fact that failure is so stigmatized in SA is partly why so many are scared to take the risks necessary to start something bold in the first place.
Conferences are filled with success story case-studies, but I think we can often learn more from failure stories and mistakes.
I’ve got every confidence that you’ll take the lessons from this one and apply what you learn to your many upcoming experiments. You can fail 9/10 times, all you need is that 1 to break through:) Rock on, Reed.
Thank you for sharing this, your points are valid in so many aspects of life over and above starting a business.
Your humility and authenticity is respected and admired by many in this industry and while that doesn’t pay the rent I reckon it is more of an achievement than earning money by screwing people over and schmoozing
Thanks for sharing. Just for going out on your own is already more than most people can say and then to share when it did not succeed is even more remarkable. Most people would just quietly disappear.
It is like Dave said, you only need that 1 to succeed that make all the failures worthwhile. All the best with your next venture.
Marius
Dude, failure is part of the life cycle of an entrepreneur. Most people fail first time round, don’t beat yourself up about it or allow others to beat you up about it.
Stay the sharp bastard that you are and keep punching above your weight.
Best,
J
Thanks dude, definitely appreciate it!
@Dean @Jaco @Japie @Ben @Marius Thanks for the comments and kind words, it is greatly appreciated!
@Nic @Arthur Thanks! In due time, I will be sharing a lot more. It just makes sense to have single posts with more detail and context, instead of everything put into one post.
@Dave @Wendy A massive thank you, kind words that I sincerely appreciate!
Hey Tyler,
Great post! It’s so important that we get the message out that failure is an amazing part of the journey. Well done taking the lead. After a few falls it actually gets exciting, you look forward to the challenge and experience that failure brings.
Number 2 & 3 really ring true for me. We’ve got into the habit of building the hotdog cart and then worrying about the relish, rolls, signs, mustard etc. In my experience I’ve found raising capital really pulls my focus away from the business and product.
Awesome!
Thanks for posting this. I know how hard it is to admit failure, both to oneself, to those involved (employees, partners, investors, family) and to the world at large. But it needs to be done, it’s an important part of growing, and the stigma around failure in SA needs to be attacked.
Oh one quick question – what was your motivation for closing down rather than selling your previous business?
In hindsight, I could have probably done both and self funded Aduity even more. However, I wanted to focus as I was positive about succeeding (we have to be right?). Essentially Younique was largely dependant on me – clients bought into me as a consultant or to lead the development projects we had and selling time isn’t scalable and even harder to transfer when you “are the company” even with a small team behind you.
And your initial thinking was right!
If you kept the previous business it would have slowed you down even more.
Sean and I made this mistake and only recently woke up to the fact that it cost us greatly. Keeping clients happy on the side detracted from work and focus on our products. As an example, we cocked up greatly by missing the ideal time in the market to launch Mooblr. But as they say – sometimes you make the wrong decision and other times you make the wrong decision right.
Looking forward seeing what you do next!
Hey Tyler. I’m sorry things didn’t work out as hoped… but I guess that’s life.
Success in this game takes both hard work and a dose of luck, and failure of a concept is nothing unusual in our industry anyway. Failure is just another step on the road to success, right?
Many entrepreneurs from all walks have told me before that the game never really changes, only the numbers do.
Don’t sweat it. You did your best I’m sure. And whatever happens, don’t ever–ever–get beaten down by critics… bold entrepreneurs sometimes have their fair share of critics in SA, but times are changing too. It’s easy to criticize… it’s more difficult to build and sell things.
Here’s a quote from a recent Jason Calacanis newsletter that is really awesome, and relevant:
‘Of all the amazing things Steve said, the one that will always stick with me, was a quip in a 2 a.m. email to one of the meaningless critics, from one of the many meaningless publications that traffic in cynicism, criticism and hate in the name of pageview growth — and that most of us subject ourselves to daily.
“By the way, what have you done that’s so great?
Do you create anything, or just criticize other’s work
and belittle their motivations?”
– Steve Jobs ‘
Tyler, I respect you immensely. And so do a legion of other tech entrepreneurs in SA. We understand the kind of blood, sweat and tears that you must have poured into your company.
But I’m sure you won’t look back. And I’m also sure that you’re going to succeed, sometime, in a big way mate. Next time you’re going to be bigger, stronger and faster, and we’ll all be rooting for you!
Thanks for the kind words and uplifting comments! I really appreciate it and I too have immense respect for you!
Second that! You’re going to be bigger, stronger, faster and we’re all rooting for you!
Thanks Bev, I sincerely appreciate the kind words!
Hey Tyler,
Really sorry to hear about this mate.
I respect you as an entrepreneur a hell of a lot and I’m sure you’ll jump right back.
I look forward to seeing what you come up with next!
S
Thanks Sean, I sincerely appreciate the kind words! Win some and lose some right?
Respek!
Absolutely brilliant article! Thank you!
arff can’t believe I missed this post.
Been fighting to keep my own small startup from the fire and only just getting a chance to breath and look around.
Thank you for sharing your comments on failure in the public domain. Failure is never an easy thing and most people are not brave enough to share.
Tyler I must say, of all the people I know, you are the only one who can even make failing look awesome! Thank you for sharing your experience, while putting on a brave face, while hurting inside.
Having failed a few times, I understand the feeling, I think what you are doing though is best. Get right back up, dust off and try again, while learning from past mistakes.
I look forward to seeing your next killer startup. Keep up the great work dude.
No such thing as failure, just beautiful lessons…